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Supply Chain Innovation Leaders Speakers

Shaun West

Lecturer for Service- and Product-Innovation
Shaun has over 20 years’ experience in industry before returning to University as a lecturer for Service innovation. During his industrial phase he supported power plant operations and maintenance with Smart Solutions, constructed service contracts based on ‘power by the hour’ concepts that were underpinned with digital technologies, often technologies that are based on lean and Six-Sigma methodologies. Since returning to university he has been focused on service business development for industrial firms, this has included research on Smart Services in a number of process industries. He currently is coaching an international cohort of Master students researching into Smart Services.